Student Accommodation Frequently Asked Questions

Yes we have a laundry room facility on-site and tokens can be purchased in reception for an additional charge.

Linen and towel packs can be purchased in reception.

Electricity Deposit:

The Electricity Deposit is due with the Accommodation Fees to cover electricity charges for the duration of the stay.  Meter reads are submitted by DeansHall to the supplier at the start and at the end of the License agreement dates. Meters are also read by the supplier during the academic year when or how often this occurs is at the discretion of the supplier . Several bills are estimated, again the frequency of these estimated bills is at the discretion of the supplier and is not controlled by Deanshall.  The Electricity Supply Company issues bills to DeansHall Apartments every two months the date of issue of these bills is decided by the electricity supplier; payment due for the billing period is divided by the number of licensed residents in an apartment and then their share is deducted from their Electricity deposit and paid. Each apartment receives a copy of the bill, for personal records only, showing the breakdown of charges. Please note that we do not set the electricity tariff nor do we have any control over the resident’s usage of electricity.                                                                                                                                                      

Any balance of the Electricity Deposit that is not required in connection with electricity charges will, if required, be applied towards any outstanding licence fee due.

Keys to the accommodation cannot be issued until the electricity supply deposit is paid in full. Should a student terminate their stay before the license agreement end date, the student will be charged for electricity up until the date the key(s) for their accommodation are returned to DeansHall.

Any credit remaining will be refunded with the Security Deposit refund, normally within eight weeks from date of departure.

Any underpayment will be due at the end of the accommodation Licence Agreement and prior to departure.

Any balance due in respect of electricity on termination of this Agreement shall be deducted from any sum to credit of the Security Deposit.

Service Charge:

Service Charges are required along with the accommodation fees. Service Charges are non-refundable and cover costs for TV license, refuse & water charges.

Reception hours are 9 am to 5.30 pm Monday to Thursday and 9 am to 4 pm on Fridays, closed 1 pm – 2 pm for lunch. A security guard is on duty from 9 pm – 4 am.

Some complexes have a very limited amount of parking available and subject to terms and conditions and costs. Please check with reception directly.

All keys and information can be collected at reception. Please advise if you are checking in outside office hours.

Post is collected from the main office during office hours, all mail is put into the relevant pigeonholes and registered post and parcels are signed for at the office.

 Yes wifi internet is provided and free of charge.